Shipping policy

Shipping Policy — Nuvanta

Last Updated: 2nd September 2026

At Nuvanta, we aim to provide a simple, reliable, and transparent delivery experience. This Shipping Policy explains how we process, ship, and deliver orders placed through nuvantaonline.in.

1. Shipping Coverage

We currently ship to serviceable locations across India.

Delivery availability may depend on your PIN code, product availability, and the serviceability of our courier partners.

2. Order Processing Time

Orders are generally processed within 1–2 working days after successful order confirmation.

Cash on Delivery (COD) orders may require additional verification before processing.

During festivals, sales, public holidays, or periods of unusually high demand, processing may occasionally take longer.

3. Shipping Methods

Depending on your location and product availability, orders may be shipped through trusted third-party courier and logistics partners.

Available delivery methods may include:

  • Standard Shipping

  • Cash on Delivery (COD), where available

  • Prepaid Shipping

The available payment and delivery options will be displayed during checkout wherever applicable.

4. Delivery Timeframe

After your order has been processed and dispatched, the estimated delivery timeframe is generally:

3–4 working days

Please note that this is an estimated delivery timeframe and not a guaranteed delivery date.

Delivery times may vary depending on your location, courier serviceability, public holidays, weather conditions, or circumstances outside our reasonable control.

5. Shipping Costs

Shipping is FREE on eligible orders across India.

There is currently no standard shipping charge for customers.

If any special delivery charge becomes applicable to a particular product, location, or shipping method, it will be clearly displayed during checkout before payment.

6. Order Tracking

Once your order has been dispatched, tracking information may be sent to your registered email address or mobile number.

Where available, you may also track your order through the Track Your Order section on nuvantaonline.in.

Please allow some time after dispatch for tracking information to become active on the courier partner's system.

7. Delivery Address

Customers are responsible for providing complete and accurate delivery information, including:

  • Full name

  • Complete shipping address

  • Correct PIN code

  • Active mobile number

  • Landmark, where necessary

If you notice an error in your delivery details, please contact us as soon as possible at nuvantaonline.in@gmail.com.

We cannot guarantee that an address can be changed after an order has been dispatched.

8. Delivery Issues and Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur because of:

  • Courier or logistics delays

  • High order volumes

  • Public holidays or festivals

  • Severe weather conditions

  • Remote or difficult-to-service locations

  • Government restrictions

  • Incorrect or incomplete delivery information

  • Circumstances beyond our reasonable control

If your order is significantly delayed, please contact us with your Order ID, and we will assist you in checking its status.

9. Failed Delivery Attempts

If delivery cannot be completed because the customer is unavailable, the address is incorrect, the provided phone number is unreachable, or the package is refused, the courier partner may make additional delivery attempts according to its procedures.

If the shipment is eventually returned to us, please contact our customer support team for available options.

10. Damaged, Incorrect or Lost Shipments

If your package arrives damaged, you receive an incorrect product, or you believe your shipment has been lost during transit, please contact us promptly at nuvantaonline.in@gmail.com.

Please provide your Order ID along with photographs or videos where relevant.

Eligible replacements, returns, or refunds will be handled according to our Return & Refund Policy.

11. International Shipping

At present, Nuvanta ships within India only.

International shipping is currently not available. If international delivery is introduced in the future, applicable shipping charges, customs duties, taxes, and estimated delivery timelines will be communicated accordingly.

12. Contact Us

For questions regarding shipping, tracking, or delivery, please contact:

Nuvanta
Website: nuvantaonline.in
Email: nuvantaonline.in@gmail.com
Phone: +91 7979761502
Address: Saket, Delhi, India

For faster assistance regarding an existing order, please include your Order ID when contacting us.